Customer Reviews

We pride ourselves on our high standard of customer service.

But don't just take our word for it, read our customer reviews below.

Sean Parry

Normally when I go to a car dealership you feel just like a number but not here at south grove Fantastic service from start to finish enquired about an A class on Wednesday and collected Thursday we can't fault the car or the price thanks Chris and Simon you can be reassured of repeat business from me and my wife.

Mathew Scotson

Excellent service from start to finish, very easy hassle-free. Alan the salesman was hilarious.
Walked in Friday interested in the Mazda and drove off in it Saturday morning. Huge selection of motors as well.
Brilliant would recommend.

Gill Taylor

Genuine and honest. Excellent service, especially from Ryan. Would definitely return in the future.

Sophie Daniels

Thank you so much. Recently purchased a BMW 1 series from southgrove, the car looks and is amazing. The customer service was great, i was really looked after by Alan and picked the car up within minutes - drove away very happy thank you :)

Alan Armstrong

Great cars, great prices and great people.

A Evans

Brilliant dealership and brilliant service! Thank you so much for our Mercedes. We absolutely love it and left feeling like a valued customer. Would highly recommend.

Roy Cook

Excellent customer service highly recommend this motor sales business.

Gary Wilkinson

Bought my car from here last June. Took it for MOT today and it flew through without any advisories. Thanks guys for selling us a quality car.

David Pierpoint

Very professional service. No pressure, given plenty of time to examine the car and test drive. The sales guy, Dave was very helpful, even pointing out some minor blemishes I didn't see.

Phil & Julie

So very glad we found this company! Just bought our car from here and could not be happier. Ian was so helpful, professional and friendly, made the process smooth and painless. Thank you so much, when we next upgrade will definitely be back! Thanks from Phil & Julie

Liam Gilson

Purchased a lovely 370z awhile back in November. Was shown lovely customer service and were really great to speak to. Such an enjoyable process buying this car from them. Part exchanged my old car also for a more than fair price, which in the end was better than WeBuyAnyCar. Would highly recommend to purchase a car from them!

Tom Smith

Very professional and courteous service. David was a lovely chap who talked me through the whole process. Picked my car up with no problems and thoroughly enjoyed my drive back to Essex and the car was......... awesome thank you David.

Steven

Very helpful, David was very helpful over the phone through the week. Ryan was a massive help picking me up from Bolton when I had to go to the bank. Brilliant service from this garage. Definitely worth 5 stars.

Andrew McAllister

I went called into South Grove with my daughter and grandson as we were looking for his first car and were very impressed by the quality of cars on show, we spotted a really nice Fiesta and after a test drive we had no hesitation to buy it. South Grove put a new MOT on the car and did an oil change plus a six month warranty, we picked it up a few days later.
The customer services is first class, great people to deal with..
Andrew

Harry Placsom

Bought a BMW 4 Series from here remotely, from the minute I rang up to inquire about the car and its condition Ryan was extremely helpful. Not pushy and was very helpful in dealing with any requests. Deal was wrapped up very quickly and he organised for it to be delivered. Excellent service and everything was as described. Very happy with the car. Highly recommend Southgrove. A ++ Service.

Chloe Buchanan

I recently bought a Ford Focus from here, for the spec of the car I got the best price around by far. The customer service I received was excellent and I was made to feel at ease and not pressured into buying. Simon answered all my questions and sorted everything out quickly for me to collect the car. Highly recommend, A++

Maxine Jarmey

From the moment I contacted the guys at South Grove, I was made to feel like I was in great hands. All the guys I had contact with were very professional, very sincere and extremely helpful. Always available and efficient in answering any questions I had. I bought my new car remotely, but when I went to pick it up, was even better than expected and the guys went that extra mile for me ( and I am sure others)! I would highly recommend this company to anyone thinking of buying a vehicle. Thank you to you all and well done for your exceptional customer service!!!

asher cavey

Good car, polite friendly service, not pushy.

Jodie

Had our new Range Rover for nearly a week and we are absolutely made up with it, the service we received from Southgrove Motors was brilliant and we highly recommend them.

nathan felton

Excellent service. Polite and professional staff. The whole process was quick and easy. The car was presented perfectly.

Peter Sharkey

Saw the vehicle on the website Monday evening exactly what we were looking for colour age mileage and price.
Phoned Tuesday morning and arranged a viewing for Wednesday afternoon .
On arrival the stock of vehicles was impressive the vehicle we had come to see had been moved to the front of the forecourt and was perfectly presented straight away we were greeted and shown the vehicle which was immaculate and as described.
The relaxed and friendly atmosphere contributed to our decision to seal the deal leaving a small deposit to secure the vehicle.
The seller advised a fresh MOT would be provided along with a six month independent warranty.
It was now 4pm Wednesday afternoon arrangements would be made to have the vehicle Mot'd and a phone call would be made when the vehicle was available for collection.
Martin phoned Friday advising the vehicle was ready to collect at our convenience and we agreed to take delivery the next day being Saturday.
On arrival the vehicle was out front ready to drive away paperwork was completed within minutes keys x2 handed over deal done.
A smooth hassle free enjoyable experience all round.
Definitely worth a visit.